Frequently Asked Questions
- Tickets can be purchased online or at the door. For prices see the TICKETS page.
- If you purchase your tickets online, get your wristband before lining up at the Check-In Booth.
- If you prefer to purchase your tickets at the door you can do so at the Ticketing Booth in front of the building
- At either the Check-In Booth (If you purchased online) or at the Ticketing Booth (if you purchase at the door) you will be given a wrist band with a loading group number. When your group number is called you can line up to enter the event. Please do not join the line before getting a wrist band or before your group is called.
- The Haunt is open rain or shine. Please note that while the event is indoors our line to enter is outdoors. Please dress accordingly.
- All sales are final – no refunds.
- Group rates are available for more information CONTACT US.
- Tickets are sold until closing time. If you arrive at The Nevermore Haunt before closing time and purchase a ticket you will enter the attraction.
- Tickets price is the same online or at the door.
- Visitors must be at least 4 feet tall to enter, no exceptions!
- Children under 16 must be accompanied by a parent or guardian (18 or older).
- The Nevermore Haunt haunted house is wheel-chair accessible.
- If interested, special glow sticks are available at the ticketing booth to indicate to our actors that you are deaf or hard of hearing.
- The Nevermore Haunt is not recommended for those who are pregnant or have any of the medical conditions listed on our waiver.
- If you have a medical condition listed on our waiver please consult your doctor before purchasing your tickets. We are not qualified to advise you on your medical condition.
- Free on-site parking with private security is available during event hours at 450 Mott St. Baltimore, MD 21202.
- The haunted house attraction walkthrough typically takes ~25 minutes, not including front-of-house entertainment and sideshow performances.
- Various sideshow acts are performed each night. Check them out while waiting to enter the haunt or after entering the attraction while enjoying food and drinks.
- Concessions and restrooms are available on-site; must be 21+ to drink, we will ID.
- You may not touch the actors!
- The Nevermore Haunt is open rain or shine. The haunted attraction is all indoors but the line to enter is outside under tents. Please dress appropriately for the weather.
- All staff members of The Nevermore Haunt are fully vaccinated.
- The event will have a completely outdoor queue with plenty of room for social distancing. You will only enter the building when it is your group’s turn and you will not be combined with other patrons.
- Hand sanitizer stations will be provided at all entrances.
- Additional spacing between groups at the start of the event to improve social distancing within the event.
- The COVID-19 pandemic is a fluid situation that we are constantly monitoring. We are currently planning on opening, however, if circumstances change and it becomes unsafe to open or if City guidelines require us to close or limit our schedule, we will offer all customers who have purchased tickets in advance the option to move their ticket to another night, or get a full refund.
- Food and drinks are not permitted inside the haunt.
- Pictures with actors outside the haunt are welcome. Please no photos inside the haunt. Don’t forget to tag us, #thenevermorehaunt
- Didn’t find the answer to your question? Email us at [email protected] or give us a call, 410.696.3313
- Again, you may not touch the actors!
